Frequently Asked Questions
1. What is VAJE Creations?
VAJE Creations is an ecommerce store that specializes in trendy and stylish apparel. We offer a wide range of T-shirt options for both men and women, including our top-selling product, "Puppy Love", a unisex classic tee that offers a structured look and goes perfectly with layered streetwear outfits.
2. How can I place an order?
To place an order, simply browse through our collection and select the items you wish to purchase. Add them to your cart and proceed to the checkout page. If it requires personalization please email us at vajecreations@gmail.com with the required information. Provide your shipping and payment details, and confirm your order. Once your order is placed, you will receive a confirmation email with the details of your purchase.
3. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.
4. How long will it take to receive my order?
Orders are processed within 3 business day(s ) excluding weekends and public holidays. The delivery time depends on your location. Generally, orders within the United States are delivered within 3-7 business days, while international orders may take longer. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances or customs clearance procedures.
5. What is your return policy?
ALL SALES ARE FINAL! Please read carefully about each product before purchasing! We get a lot of orders so we cannot make refunds because a color or size wasn't chosen carefully. Refunds are only made to damaged items and must be notified to us at least 3 business days after arrival.
6. Cancellations
After an order is submitted you have up to 24 hours to cancel your order.